- Your order delivery
Subject to availability (see Clause 5 above), we will endeavour to fulfill your order for product(s) listed in the Order Confirmation within a reasonable period of time unless there are exceptional circumstances. If for any reason we cannot meet the delivery date, you will be kept informed and offered a choice of either continuing with the extended delivery time or cancellation with a full refund. Once your order has been dispatched we will email you the details of your order to the email address provided. For the purpose of these Terms, “delivery” or “delivered” shall be deemed to have occurred upon signing for receipt of the product (s) at the agreed delivery address, at the address specified by you when you complete your order or at a selected SVS or such other delivery method as shall be agreed between you and us. One delivery charge applies for your online order, regardless of how many products you purchase (see Clause 9 regarding when free delivery is offered).
- Pricing and payment
The total cost of your order is the price of each product ordered plus any delivery charges. Prices are in ZAR. While we try to ensure that all prices on the Website are accurate, errors may occur. If we discover an error in the price of products you have ordered, we will inform you as soon as possible and give you the option of reconfirming the order at the correct price or cancelling it. If we are unable to contact you, the order will be treated as cancelled and if you have already paid for the products you will receive a full refund. We are under no obligation to provide the product(s) to you at the incorrect (lower) price (even after we have sent you an Order Confirmation) if the pricing error is obvious and unmistakable and could have reasonably been recognised by you as an incorrect price. The prices on the Website include VAT but exclude delivery costs, which will be added to the total amount due as set out in our Delivery Costs Guide. Prices are liable to change at any time, but (other than as set out above) changes will not affect orders in respect of which we have already sent you an Order Confirmation.
- Free Delivery Service
By taking advantage of the Free Delivery service you agree to the following Terms & Conditions: This service entitles residents in South Africa to free delivery on all online orders over R750 providing that the order exceeds R750 in single transaction on livinstore.com This offer will be applied automatically at the checkout. SVS reserves the right to (i) cancel this promotion and (ii) amend these Terms & Conditions at any time. Risk and title Any products ordered will be at your risk from the time of delivery. Ownership of the products will only pass to you when we receive full payment of all sums due in respect of the products, including delivery charges, or upon delivery, whichever is later.